Thank you for considering WhizTeaCafe, managed by Whiz Global Solutions. We aim to provide clarity and transparency regarding our refund policy. Please review the terms below:

1. Token Money Refund:
   • Eligibility for Refund: If a store premises visit or survey has not been conducted by our company, you are eligible to receive a refund of the token money paid.
   • Cancellation by Franchisee: If you choose to cancel the visit or survey, the token money paid is non-refundable.
2. Franchise Fee Refund:
   • Non-Refundable: Once the franchise fee has been paid, it is non-refundable under all circumstances.

Important Notes:

• The refund of token money is subject to the condition that the visit or survey by our company has not occurred.
• Please ensure that you are ready and able to proceed with the store premises visit or survey before scheduling it to avoid any non-refundable situations.
• For any questions or clarifications regarding our refund policy, please contact our support team at info@whizteacafe.com.

We appreciate your understanding and cooperation.